Legal

Privacy Policy — Digi Kastle

Digi Kastle (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains what information we collect through digikastle.com, how we use it, and your choices regarding that information.

1. Information We Collect

Information you provide to us:

  • Name, email address, phone number, and company name when you fill out a contact form or book a call
  • Any details you share with us about your project or business needs
  • Messages you send us via email, WhatsApp, or other communication channels

Information collected automatically:

  • IP address, browser type, and device information
  • Pages visited, time spent on the site, and how you found us
  • Cookies and similar tracking technologies used for analytics and site functionality

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide quotes or information about our services
  • Communicate with you about your project
  • Improve our website and services
  • Send updates or marketing emails, if you’ve opted in
  • Analyze website traffic and performance

3. Cookies

Our website uses cookies to improve your browsing experience and understand how visitors use our site (for example, through tools like Google Analytics). You can disable cookies through your browser settings at any time, though some parts of the site may not function as intended without them.

When you first visit our website, you will see a cookie banner where you can accept or manage your cookie preferences. Essential cookies required for the site to function are always active; analytics and marketing cookies are only used if you consent to them.

4. WhatsApp Communication

If you contact us via WhatsApp, please note that WhatsApp is operated by Meta, and any messages you send through it are also subject to WhatsApp’s own privacy policy and terms of service, in addition to this Privacy Policy.

5. Sharing Your Information

We do not sell your personal information. We may share information with trusted third-party service providers who help us run our business — such as hosting providers, email tools, and analytics platforms — solely for the purpose of delivering our services to you. We may also disclose information if required by law.

6. Data Security

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Your Choices

You can:

  • Unsubscribe from marketing emails at any time using the link in the email
  • Contact us to request access to, correction of, or deletion of your personal information
  • Disable cookies through your browser settings or manage your preferences via our cookie banner

8. Third-Party Links

Our website may link to other websites (such as portfolio projects or social media). We are not responsible for the privacy practices of those third-party sites.

9. Children’s Privacy

Our website is not directed at children under 16, and we do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

11. Contact Us

If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us:

Digi Kastle Email: info@digikastle.com Privacy inquiries: privacy@digikastle.com Phone: +1 (289) 885-2253 Address: 5899 Preston Road, Suite 1004, Frisco, TX 75034, USA

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